Privacy Policy
This policy explains what A&V Cleaning Services collects on this website and how we use it.
A&V Cleaning Services is a registered trade name of A&V Upholstery Cleaning LLC, Jacksonville, FL.
Last updated: October 20, 2026
Information we collect
When you request a quote, the form collects your name, phone number, email address, address, and service details. Service details include the service type, notes, and any photos you choose to attach.
We use cookies on this site. Meta sets cookies named _fbp and _fbc. Google Analytics, loaded through Google Tag Manager, sets its own cookies. If you land from a Meta ad, we store the ad click identifier (fbclid) and the time we saw it in your browser. This site does not respond to browser "Do Not Track" signals.
When you submit the form, we also receive the IP address and browser information (the user agent) that come with that request.
How we use information
We use this information to respond to your quote, schedule service, and call or text you about your request.
We also use it for advertising measurement, so we can tell which ads lead to a quote request.
We share information only with service providers that help us run our business, such as website hosting, email, customer management, and text messaging providers. They may use it only to provide those services to us.
We may also disclose information if the law requires it, to protect our rights or safety, or to a buyer if our business is sold.
Text messages and marketing
If you contact us or use our services, we may text you about your request, quotes, appointments and service follow-ups, and from time to time about offers and seasonal deals from A&V Cleaning Services. Message frequency varies. Msg & data rates may apply. Reply STOP at any time to stop all texts, or HELP for help. We do not sell your phone number or share it with third parties for their marketing.
Promotional emails: we may email you offers and service reminders. Every promotional email includes an unsubscribe link.
Meta Pixel and Conversions API
Google Tag Manager loads the Meta Pixel. After a quote request succeeds, the Pixel sends a Lead event from your browser. That event includes an event ID.
The same event ID, the Meta cookies, the ad click identifier, the page address, your IP address, and your browser information are included with the quote we store. A matching Lead can then be sent through Meta's Conversions API. Meta uses the shared event ID to count the request once. This website does not send your quote to Meta from our server.
Google Analytics and Tag Manager
Google Tag Manager loads Google Analytics on this site. Google Analytics measures how the site is used, including visits and quote requests.
We do not sell personal data
We do not sell your personal information.
Mobile phone numbers and text message opt-in data are not shared with third parties or affiliates for their marketing purposes.
How we protect information
We use reasonable safeguards to protect your information. No website or internet transmission is completely secure, so we cannot guarantee absolute security.
How long we keep information
We keep quote and service information for as long as we need it to provide service, keep business records, and meet legal obligations.
Children
This website is not directed to children under 13, and we do not knowingly collect their information.
How to opt out
You can block or delete cookies in your browser settings, and you can turn off ad personalization in Google ad settings.
You can manage Meta ads in Meta ad preferences.
If you no longer want text messages about your request, reply STOP.
You can also contact us to ask about, correct, or delete the information from your quote, or to stop marketing emails and texts. We may keep information we are required to keep by law or for our business records.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.
Contact
Email contact@avcleaningjax.com or call or text (904) 664-1314.
If you need this policy in another format, contact us and we will help.